Returns & Refunds

King Rock Royalty apparel and accessories are made to order. Please review the product details, color, and size guide before placing your order. We generally cannot accept returns or exchanges for a change of mind or for a size or color selected incorrectly at checkout.

Damaged, defective, misprinted, or incorrect items: If there is a problem with your order, email Kingrockroyalty@gmail.com within 30 days of delivery. Please contact us within 7 days when possible so we can investigate quickly. Include your order number, a description of the issue, and clear photos. Once the issue is confirmed, we will arrange a replacement or refund at no additional cost to you.

Missing packages: If your package has not arrived by the estimated delivery date, email us within 30 days of that date with your order number and tracking information. We will investigate and work with you on a resolution.

Before sending an item back: Please contact us first. Some issues can be resolved with photos and do not require a physical return. If a return is needed, we will provide instructions and the correct address. Please do not send an item to a production partner without our instructions.

Refunds: Approved refunds are issued to the original payment method. The time it takes for the refund to appear depends on your bank or payment provider.

Changes and cancellations: Contact us as soon as possible if you need to change or cancel an order. Once production begins, a change or cancellation may no longer be possible.

This policy does not limit any rights you may have under applicable law.